Legal
Legal documents
Laces sells event entries and holds participant funds until an organizer is settled. Every agreement, policy and licence behind that is here: what organizers and participants are owed, how money moves, how the data we hold is handled, and how it is protected.
Laces is operated by Apta Innovations Limited, a company registered in Uganda (no. 80045435006790). These documents are governed by Ugandan law.
LegalTerms of ServiceThe agreement between Laces and the people who use it: organizers who sell event entries, and participants who buy them. Covers accounts, entries, the fees charged at checkout, waivers, and what happens when an event changes.
LegalPrivacy PolicyWhat personal data Laces collects from participants and organizers, why, how long it is kept, and how to get a copy or have it deleted. Written against Uganda's Data Protection and Privacy Act 2019.
LegalOrganizer TermsThe terms for organizers selling event entries through Laces: settlement timing, the rolling reserve, KYC, and, stated plainly, who bears the refund exposure when an event is cancelled.
LegalMerchant Service AgreementThe executed agreement between Apta Innovations Limited and an organizer accepting payments through Laces: onboarding and KYC, settlement, reserves, chargeback liability, prohibited businesses, data security, AML obligations and termination.
LegalRefund PolicyThe Laces platform refund policy: how a refund is processed once it is due, and how that differs from the per-event refund policy every organizer must publish before their event goes on sale.
LegalOpen Source LicensesThe open-source software Laces is built on, and the licenses it is used under. Laces is built almost entirely on work other people gave away.
TrustTrust & SecurityThe controls that protect participants' money and data, where that data is held, who Laces is as a company, and what is not yet in place.
Questions about any of this: legal@laces.run