Legal

Legal documents

Laces sells event entries and holds participant funds until an organizer is settled. Every agreement, policy and licence behind that is here: what organizers and participants are owed, how money moves, and how the data we hold is handled.

Laces is operated by Apta Innovations Limited, a company registered in Uganda (no. 80045435006790). These documents are governed by Ugandan law.

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  LegalTerms of ServiceThe agreement between Laces and the people who use it: organizers who sell event entries, and participants who buy them. Covers accounts, entries, the fees charged at checkout, waivers, and what happens when an event changes.
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  LegalPrivacy PolicyWhat personal data Laces collects from participants and organizers, why, how long it is kept, and how to get a copy or have it deleted. Written against Uganda's Data Protection and Privacy Act 2019.
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  LegalOrganizer TermsThe terms for organizers selling event entries through Laces: settlement timing, the rolling reserve, KYC, and, stated plainly, who bears the refund exposure when an event is cancelled.
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  LegalMerchant Service AgreementThe executed agreement between Apta Innovations Limited and an organizer accepting payments through Laces: onboarding and KYC, settlement, reserves, chargeback liability, prohibited businesses, data security, AML obligations and termination.
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  LegalRefund PolicyThe Laces platform refund policy: how a refund is processed once it is due, and how that differs from the per-event refund policy every organizer must publish before their event goes on sale.
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  LegalOpen Source LicensesThe open-source software Laces is built on, and the licenses it is used under. Laces is built almost entirely on work other people gave away.

Questions about any of this: legal@laces.run